Our Mission, Objective, Strategy, & Goals

Our mission is to be the best auto body shop in Franklin and the surrounding communities by providing the highest quality auto body collision and paint repair services by a team of automotive technician specialists. Our technicians are dedicated to the complete satisfaction of each and every member of the community that brings their vehicle to our shop for repairs.

Our number one objective at Rich’s Auto Body is to deliver quality service in everything we do. We are committed to delivering services that exceed customer expectations. We continue to adopt new technologies and business practices to ensure we address our customers changing needs.

To reach our mission and objectives, our company’s strategy is to help our employees reach their highest potential, both personally and professionally, by establishing goals with them such as training, employee incentive programs, and personal short and long term goals.